About us

At WCCare, we specialize in providing comprehensive technical support for WooCommerce, ensuring that your online store runs smoothly and efficiently. Founded by Rynaldo, a former Happiness Engineer with nine years of experience supporting WooCommerce at Automattic, we understand the unique challenges that store owners face. Our commitment to excellence has been demonstrated through our extensive background in troubleshooting, conflict testing, configurations, code snippets, and bug fixes.

Our Mission

Our mission is simple: to empower WooCommerce store owners with the support they need to thrive. Whether you’re facing technical difficulties, need assistance with store setup, or require guidance on plugin configurations, we’re here to help. We pride ourselves on delivering personalized, high-quality service that goes beyond just solving problems. Our aim is to ensure you feel valued and understood every step of the way.

Our Commitment

When you choose WCCare, you can expect prompt responses to your inquiries. We operate Monday to Friday and provide support on Sundays, with a commitment to answering all tickets, regardless of the plan, typically within 3 hours. We understand the urgency of your support needs and treat every request as a priority.

At WCCare, we’re passionate about helping you succeed. Let us be your trusted partner in navigating the world of WooCommerce!